Privacy Policy

Privacy Policy for Nashville CTN Notary

Effective Date: November 15, 2024

At Nashville CTN Notary, we understand that your privacy is important, and we are committed to protecting the personal information you share with us. This Privacy Policy outlines the types of information we collect, how we use it, how we safeguard it, and the rights you have regarding your personal information. By using our website or services, you agree to the terms outlined in this Privacy Policy.

We encourage you to read this Privacy Policy carefully to understand how we collect, use, and protect your personal data. If you have any questions or concerns, please do not hesitate to contact us using the information provided below.

1. Information We Collect

We collect several types of information to provide you with a seamless and efficient experience when using our website and services. This information can be categorized into personal information, automatically collected data, and cookies or similar technologies.

1.1 Personal Information

When you visit our website or use our services, we may collect the following personal information:

Name
Email address
Phone number
Postal address
Date of birth
Government-issued identification information (such as a driver’s license or passport number for notary services)
Payment information (such as credit card numbers or bank account details for processing payments)
Other details that you may voluntarily provide through forms, emails, or other communication methods (such as service requests, inquiries, etc.)

We may also collect sensitive personal information if necessary for the specific notary or related services you request. We take reasonable measures to protect such sensitive data.

1.2 Automatically Collected Information

When you interact with our website, we may automatically collect certain information about your visit. This information helps us analyze and improve the functionality of our website, as well as enhance user experience. The automatically collected information includes:

IP address
Browser type and version
Operating system
Device type (e.g., desktop, mobile, tablet)
Pages visited and time spent on each page
Referring URLs (the website from which you were redirected to ours)
Date and time of your visit

This information is collected through cookies and other tracking technologies, which help us understand how visitors interact with our site.

1.3 Cookies and Tracking Technologies

We use cookies, web beacons, and other similar technologies to improve your browsing experience. Cookies are small data files stored on your device that allow us to remember your preferences and track how you interact with our website. These technologies enable us to provide a more personalized experience and improve the functionality of our site. You can control or disable cookies through your browser settings. However, disabling cookies may limit your ability to use certain features on our website.

For more detailed information on how cookies are used, you can refer to our Cookie Policy.

2. How We Use Your Information

2.1 Providing Services

We use the personal information we collect to provide and improve our notary services and related services. This may include:

Processing your notary requests
Verifying your identity and documents in accordance with applicable legal requirements
Responding to your inquiries and providing customer support
Fulfilling your orders for notary services or other requested services

2.2 Order Fulfillment and Third-Party Involvement

In order to fulfill your service requests, we may engage third-party contractors, freelancers, and designers to assist in completing your orders. For example, we may use platforms like Fiverr, Upwork, Freelancer, Glassdoor, or LinkedIn to hire professionals who assist with document preparation, editing, or other related tasks. These professionals may be located worldwide, and by using our services, you consent to the involvement of such third parties.

Please be aware that freelance platforms may store or handle your information in accordance with their own privacy policies, and we are not responsible for how these platforms manage your data.

2.3 Screening Orders for Risk and Fraud

To protect the integrity of our services and ensure compliance with legal requirements, we may use your information to screen for potential risks, fraud, or suspicious activity. This includes checking the authenticity of documents, verifying your identity, and reviewing transaction details to detect potential fraudulent behavior.

2.4 Marketing and Advertising

With your consent, we may use your information to send you promotional content, advertisements, or information about our services. For example, we may notify you of special offers, new services, or updates to our policies. You can opt out of receiving promotional emails at any time by following the “unsubscribe” instructions in the email or by contacting us directly.

We may also use your data to analyze customer behavior, track website conversions, and improve our marketing campaigns. This helps us better understand how users interact with our website and enables us to optimize user experience.

2.5 Improving Our Website

We may use the automatically collected data (such as IP addresses, device types, and browsing behavior) to analyze and improve the performance of our website. This includes optimizing the user interface, ensuring the website functions properly across different devices, and enhancing the overall user experience.

2.6 Legal Compliance

We may use your information to comply with applicable laws, regulations, and legal obligations. This includes responding to subpoenas, court orders, or other legal requests, as well as enforcing our terms of service and protecting our legal rights.

3. Sharing of Your Information

3.1 Third-Party Service Providers

We may share your personal information with third-party service providers that help us operate our website and provide our services. For example, we may use Google Analytics to track website usage, which helps us improve our services. You can read more about how Google uses your data here. You can also opt-out of Google Analytics by following the instructions here.

Additionally, we may share your personal information with:

Payment processors to handle transactions and ensure secure payment processing.
Hosting providers to store and manage website data.
Contractors, editors, designers, and translators who assist in fulfilling your notary orders or other service requests. These professionals may retain or process your personal information according to their own privacy policies.
Email and marketing platforms to send you communication related to our services or promotions.

3.2 Legal Obligations and Protection of Rights

We may disclose your personal information to comply with legal obligations or protect our rights. This includes:

Responding to lawful requests from government authorities, law enforcement, or regulatory bodies.
Protecting our rights, property, or safety, or the rights, property, or safety of our customers or others.
Enforcing our terms of service or other agreements.

3.3 Business Transfers

In the event of a merger, acquisition, or sale of our business or assets, your personal information may be transferred as part of the transaction. If such a transfer occurs, we will notify you and update this Privacy Policy accordingly.

4. Security of Your Information

We take reasonable precautions to protect the personal information we collect from unauthorized access, use, or disclosure. These security measures include encryption, firewalls, secure server technologies, and access controls. However, please note that no method of electronic transmission or storage is 100% secure, and we cannot guarantee the absolute security of your data.

5. Your Rights and Choices

5.1 Access and Control Over Your Information

You have the right to access, correct, or update your personal information. If you believe that the information we hold about you is inaccurate or incomplete, you can request that we update it.

5.2 Opting Out of Marketing Communications

You can opt out of receiving marketing emails, promotional content, or newsletters at any time by following the “unsubscribe” instructions provided in each communication. If you have difficulty opting out, please contact us directly at the contact details provided below.

5.3 Data Retention

We will retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, or as required by law. Once your information is no longer needed, we will take steps to delete or anonymize it.

5.4 GDPR and CCPA Rights

If you are a resident of the European Union (EU) or California, you may have additional rights under the General Data Protection Regulation (GDPR) or the California Consumer Privacy Act (CCPA). These rights may include the right to:

Request access to your personal data.
Request correction of inaccurate or incomplete data.
Request deletion of your personal data.
Restrict processing of your personal data under certain circumstances.
Object to processing for direct marketing or other purposes.

To exercise your rights under the GDPR or CCPA, please contact us directly using the information provided below.

6. Children’s Privacy

Our website and services are not intended for children under the age of 13. We do not knowingly collect personal information from children. If we discover that we have collected personal information from a child under 13, we will take immediate steps to delete that information.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the “Effective Date” will be updated to reflect the date of the changes. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

8. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, or if you would like to exercise any of your rights, please contact us at:

Nashville CTN Notary
Phone: (615) 369-3574
Email: support@nashvillectn.com
Address: 1723 Westchester Dr., Nashville, TN 37207

By using our website, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.